Terms of sale

This page is a draft for discussion. It is written in plain English for a small UK sole-trader shop. It is not legal advice and is not a substitute for a solicitor’s review before you rely on it.

1. Who we are

These terms are between you and Ellis Greensitt, a sole trader trading as DecisionBrief (“we”, “us”). Email: hello@decisionbrief.co.uk. There is no telephone number. Geographical address: 2 Chestnut Terrace, Riccall, North Yorkshire, YO19 6QT. These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that a consumer may also bring a claim in the courts of their UK home nation.

2. What we sell

We sell a sourced, informational PDF of a named UK planning decision notice, delivered by email:

• £79 — one notice, 24 hours, from the public URL you paste. Each condition classified as pre-commencement, pre-occupation, or compliance-only, with the council wording cited.

We do not give planning advice, write or lodge discharge-of-conditions applications, or operate a planning search engine.

3. How to buy

Orders are placed via the website order page or by email. A contract is formed when the Stripe invoice is paid. You must give a working public URL of the named notice. Email remains available as residual contact.

Prices are in pounds sterling as listed on 3 September 2026. We are not VAT-registered; VAT is not added. We may refuse a job (for example if the URL does not open a public decision we can read) and refund any payment taken.

4. Delivery

Digital supply: the brief is sent by email as a PDF. The 24-hour clock starts when we have a complete brief (payment and a working URL). If we miss that clock on a complete brief, we refund that brief in full.

5. Consumers — 14-day cooling-off and digital content

If you buy as a consumer (an individual acting for purposes outside a trade or profession), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days to cancel a distance contract, starting the day after the contract is made.

The brief is digital content. If you ask us to start work and deliver the file during those 14 days, we will only do so if you:

1. make an express request that we supply the brief during the cancellation period; and
2. acknowledge that you will lose the right to cancel once we have delivered the PDF (supply of the digital content has begun).

Ticking the order-form box that asks us to start work now is treated as that request and acknowledgement. If you cancel before supply begins, we refund in full by the original payment method without undue delay and within 14 days of the cancellation notice. Cancel by email to hello@decisionbrief.co.uk.

Nothing in this draft takes away mandatory consumer rights under the Consumer Rights Act 2015 (digital content to be of satisfactory quality, fit for purpose, and as described).

6. Business customers

If you buy in the course of business, you are not a consumer. The statutory cooling-off right in section 5 does not apply. We will still refund a brief if we miss the 24-hour clock or if the brief is materially not as described.

7. The brief is not advice

Every brief is informational. It is not planning advice, legal advice, building-control advice, or a discharge application. Classification of conditions is our reading of the published wording. The notice itself remains the legal document. Figures, dates and names are those published on the cited pages on the brief date. If a page is later updated, the page wins. We do not invent conditions. If the notice is thin, we say so. We are not the local planning authority.

8. Your material

You warrant that you may send us the notice URL. The notice must be a public document. We will not use your order to write a brief for someone else on a private or unpublished file.

9. Intellectual property

We own the copyright in the brief. We licence you to use it inside your organisation for the named permission, including forwarding it to colleagues and advisers. You may not resell it. Public sector information in the brief is reused under the Open Government Licence v3.0.

10. Liability

We do not exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under English law. Subject to that, we are not liable for a decision to implement a permission, to discharge a condition, or to buy or sell land. For business customers, our total liability for a brief is limited to the fee paid for that brief. We do not limit liability to consumers beyond what the law allows.

11. Contact

Ellis Greensitt trading as DecisionBrief · hello@decisionbrief.co.uk · 2 Chestnut Terrace, Riccall, North Yorkshire, YO19 6QT.